Across
- 2. barrier to communication (Alzheimer's)
- 5. communication that is also known as body language
- 7. patient's feelings or perception (aka symptoms)
- 8. the exchange of information, thoughts, feelings, and ideas
- 9. the information or idea in communication
- 14. a 5 C of communication (make sure your message is real)
- 15. the person who receives the message
- 16. questions that require more than yes or no answers
- 17. type of communication that involved spoken and written words
- 18. making sure a message includes the same details every time you share it
Down
- 1. determines if message was received adequately
- 3. barrier to active listening (need interpreter)
- 4. proximity category
- 6. requires constant practice/key element in all communication
- 10. the person who creates the message and conveys the information
- 11. based on evidence you observe (aka signs)
- 12. a strategy for active listening (focus on the message, not the messenger)
- 13. barrier to communication where face to face communication is best