Across
- 2. listening a style pf listening in which the listener works to understand the speaker’s feelings and the messages true meaning.
- 4. anything that restrains or obstructs progress; a limit or boundary of any kind.
- 5. a message that begins with the “I” and accurately reflects what the speaker thinks, believes, feels.
- 10. communication spoken words.
- 11. channel a way in which a message is passed.
- 12. a response to a message that indicates whether or not the message understood.
- 13. a mental activity that allows one to receive messages accurately.
- 14. to rule over, govern, or control.
Down
- 1. listening a response to communication that invites the speaker to share feelings and ideas.
- 2. hostile or destructive behavior or actions.
- 3. communication communication without words.
- 6. the principles of conduct that govern a group or society.
- 7. done or communicated privately or secretly.
- 8. firm,positive.
- 9. a series of actions, changes, or functions bringing about a result.
