communication skills

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Across
  1. 2. The process of sharing information, ideas, or feelings with others.
  2. 5. Statements used to gain more information or clarification.
  3. 6. Communication that does not use spoken or written words.
  4. 8. Treating others’ ideas and opinions as valuable.
Down
  1. 1. Speaking in a self-assured way that makes your message believable.
  2. 3. The attitude or emotion expressed in your voice.
  3. 4. Helpful comments or responses used to improve communication or performance.
  4. 7. The ability to understand and relate to someone else’s feelings.