Across
- 2. Communication that uses spoken words
- 4. A way of communicating feelings without blaming
- 5. The way you use your body to communicate
- 8. The ability to understand and share the feelings of another.
- 10. Thinking about your own actions and behaviours
- 11. Limits you set to protect your comfort
Down
- 1. Listening carefully to someone by giving them your full attention
- 3. Information returned to the sender to ensure the message was understood
- 6. Communication without words
- 7. A disagreement
- 9. Anything that takes attention away from listening or communicating properly