Across
- 2. Act of listening attentively
- 4. Method of conveying messages using body language
- 5. Method of communication using written symbols
- 7. Misunderstanding or confusion in communication
- 8. Factor that hinders effective communication
- 9. Being aware of others' emotions and reacting accordingly
- 10. Non-verbal gesture involving facial muscles reflects happiness
- 11. The way a message is delivered
Down
- 1. Process of exchanging information
- 3. Form of communication using spoken words
- 6. Attitude or approach towards communication
- 8. Expressing ideas clearly and effectively