Communication Skills Crossword

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Across
  1. 2. The person who wrote about the needs of others.
  2. 3. The information sent to the receiver
  3. 5. person who takes the information.
  4. 8. To extend one's feelings onto someone else. Rationalization. To make acceptable explanations for one's belief or acts.
  5. 9. Factors which influence communication.
  6. 10. The person who sends the message.
Down
  1. 1. Exchange of information.
  2. 4. Hostile feelings.
  3. 6. Type of communication that occurs between two people.
  4. 7. A refusal to believe or accept.