Communication Skills Crossword Puzzle

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Across
  1. 3. how the other person interprets your words
  2. 5. communication, our tone of voice and the words we speak
  3. 6. questions, important part of the communication process
  4. 11. another form of written communication
  5. 13. types of questions or statements that is not limited and offers more information
  6. 14. language, sends a strong message and can help or hurt communication
  7. 15. written form of communication
  8. 16. types of questions that are limited and does not provide extra information
  9. 18. type of communication you use with teachers, co-workers, and supervisors
  10. 19. percentage of message being interpreted by the person seeing the message
  11. 20. style, uses two main types of questions to help the communication process
Down
  1. 1. type of communication that uses slang and only letters
  2. 2. listener, another way to be an involver communicator
  3. 4. communication, how we send a message without using words
  4. 7. another form of verbal communication
  5. 8. percentage of a message being in the words themselves
  6. 9. form of verbal communication
  7. 10. what you want the other person the understand
  8. 12. a major way we communicate
  9. 17. communication, is just words without a voice tone