Across
- 1. model depicting a one-way process where the sender is the only one sending a message and the receiver does not offer feedback
- 3. communication style characterized by not reacting, standing up or being noticed and avoiding confrontation
- 5. process of transforming information to be conveyed into a transferrable form
- 6. method or medium in which the message is sent
- 10. process where the source or sender generates the information intended to be shared with others
- 15. communication style which is characterized by the desire to avoid conflict but still manipulates the situation so the outcome is in the communicator’s favor
- 16. Style way in which a message is conveyed
- 18. Communication messages sent through body language and facial expressions
- 19. term describing anything which disrupts the communication process
- 22. individual or group who sends or originates the message
- 23. ideas or facts used to influence attitudes toward a product, idea or issue; is used to damage the opposing cause
- 24. model depicting the exchange of messages between the sender and receiver where each takes turns to send or receive messages in a simultaneous process
Down
- 2. thought, idea or opinion which the sender has encoded and wants conveyed
- 4. communication style characterized by trying to reach a mutually agreed-upon solution by creating an atmosphere where others can express themselves to reach a common solution; “broken record”
- 7. characterized by presenting an idea with only two choices, either for or against the idea
- 8. model depicting the exchange of ideas and messages taking place from both the sender and receiver, and vice versa, but not as a simultaneous process
- 9. communication style characterized by the use of manipulation to achieve an end goal
- 11. type of listening where the listener provides feedback to the speaking according to the information received
- 12. response of the receiver to the message
- 13. target of the message
- 14. exchange of thoughts, opinions or information by speech, writing or behavior
- 17. type of listening which involves the listener absorbing information with little to no outward reaction
- 20. process of selecting the appropriate channel of communication for message delivery
- 21. process of mentally processing a message
