Across
- 4. interference, the use of certain words which cause "noise"
- 5. listening, listening where we scan and monitor our surroundings in order to isolate particular auditory or visual stimuli
- 9. listening, listening with the goal of analyzing or evaluating a message based on information presented verbally and information that can be inferred from context
- 10. means for sending communication including sound waves, light waves, touch
- 12. symbols, gestures, facial expressions, tones of voice, body language and sounds
- 13. symbols, words
- 14. finding the meaning of verbal and nonverbal symbols
Down
- 1. listening, listening to try to understand or experience what a speaker is thinking or feeling
- 2. interference, sounds in the environment preventing concentration on the message
- 3. interference, the type of "noise" that occurs on the part of the receiver
- 6. listening, listening with the goal of comprehending and retaining information
- 7. a return message
- 8. ideas and feelings that make up content of communication
- 11. turning ideas and feelings into verbal and nonverbal symbols
