Communication Vocab

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Across
  1. 3. provides information about the patient for the handoff
  2. 5. also called signs; factual information collected using the sense of sight, hearing, smell, and touch
  3. 6. the existence of a variety of cultural or ethnic groups within a society.
  4. 8. a phrase or opinion that is overused and betrays a lack of original thought
  5. 11. information collected from residents, their family members, and their friends. It may not be true but it is what the person reported
  6. 14. prejudice in favor or against one thing, person, or group compared with another, usually in a way considered to be unfair
  7. 16. factual information collected using the senses of sight, hearing, smell, and touch. Also called objective information
  8. 17. communication without using words, such as though gestures and facial expressions
  9. 19. a report of the results of a medical examination of a patient
  10. 20. a chronological written account of a patient's examination and treatment that includes the patient's medical history and complaints, the physician's finding, the results for diagnostic tests and procedures, and medications and therapeutic procedures
Down
  1. 1. the imparting or exchanging of information or news
  2. 2. often used in patient progress notes, prescriptions, pharmacy notes, discussions, etc
  3. 4. communication involving the use of spoken or written words or sounds
  4. 7. a plan for each resident created by a registered nurse that outlines the tasks that team members must perform to help the resident reach her goals of care.
  5. 9. the ability to be appropriately responsive to the attitudes, feelings, or circumstances of groups of people that share a common and distinctive racial, national, religious, linguistic, or cultural heritage
  6. 10. unable to hear well
  7. 11. subjective information
  8. 12. the language used to describe components and processes of the human body, medical procedures, diseases, disorders, and pharmacology
  9. 13. a report documenting an incident and the response to the incident; also known as an occurance, accident, or event report
  10. 14. the process of communicating nonverbally through conscious or unconscious gestures and movements
  11. 15. receives information about the patient during handoff.
  12. 18. he basic unit of data transferred between information systems, which is comprised of blocks of information sent in a defined sequence.