Communication

2. The cognitive process of changing ideas into symbols and organizing them into a message.
5. A person or thing that causes (something) to pass on from one place or person to another.
7. Special words or expressions that are used by a particular profession or group and are difficult for others to understand.
8. Also called active listening or reflective listening, this is a way of listening and responding to another person that improves mutual understanding and trust.
12. The process of communicating non-verbally through conscious or unconscious gestures and movements.
14. The reading, viewing, or listening public.
16. The person or group of people to whom a communications message is transmitted.

1. The return of information about the result of a process or activity; an evaluative response.
3. The recipient's attitude and feelings that interfere with the "decoding" process so much so that the message decoded is NOT the message received.
4. The quality of being clear.
6. The point at which something springs into being or from which it derives or is obtained.
9. The unintended meanings aroused by certain symbols inhibiting the accuracy of decoding.
10. Sights, sounds and other stimuli in the environment and along the channel of communication that draw a recipient's attention away from what is being communicated.
11. A course into which something is being directed.
13. Extract meaning from spoken or written channels.
15. A means of mass communication, such as newspapers, magazines, radio, or television.