Across
- 5. An exchange of information between two or more people.
- 9. A term meaning a conflict is taken care of.
- 10. The person who hears and interprets the message.
- 12. listening : Offering no sign of hearing or understanding a message.
- 15. listening: Indicating in various ways that you have received a message.
- 16. Expressing your feelings directly – asking for what you want and refusing what you don’t want.
Down
- 1. Communication skills can be __________.
- 2. A communication pattern in which people accuse others for everything that goes wrong .
- 3. Both parties give-and-take a little to reach a solution.
- 4. communication: Using factors other than words to communicate.
- 6. A closed mind, a mixed message, and poor listening skills are examples of communication.
- 7. language: Using body movements to communicate inner feelings.
- 8. The person sending the message.
- 11. communication: Using words to send and receive messages.
- 13. message: Expressing thoughts, feelings, and ideas from a person’s own point of view.
- 14. Communicating to another person how you feel about what was said.
