Across
- 3. The first contact with a service facility
- 4. Repair orders are viewed as these
- 5. This type of resume focuses on the candiudates skills
- 6. collection of information about a customer
- 7. An association between a business and a customer
- 9. This resume is stripped of all formatting
- 10. Order processing costs are higher for these customers.
- 12. Service consultants should not use this with customers
Down
- 1. Summary of Qualifications will most likely be found on this type of resume
- 2. This is written for a job that has been posted
- 6. Marketing strategy of maximizing shareholder value
- 8. The way customer service issues are most commonly recognized
- 11. Time is wasted when this happens