Communications: Health Science 1

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Across
  1. 3. being_______ with your own problems can prevent communication
  2. 4. asking more questions for more concise information
  3. 7. open-ended _______ allows for more than a yes/no answer
  4. 9. terms, simple language than anyone can understand
  5. 11. oral communications enables immediate ______
  6. 12. of voice, used to express emotions/feelings
  7. 13. one way to accept constructive criticism
  8. 14. when ______ to a person with hearing difficulties always face them
  9. 17. way for healthcare workers to document in a structured and organized way
  10. 18. active listening involves avoiding _______
  11. 19. provides a connection
Down
  1. 1. include when documenting patient exact words
  2. 2. uses their own frame of reference or knowledge to decode message
  3. 5. involves responding with empathy
  4. 6. patient questions lead to times of patient ______
  5. 8. lack of interest concern
  6. 10. ask patient for ________ to speak to with family members
  7. 15. the ability to understand and share the feelings of another
  8. 16. subjective observation