Communications Techniques

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Across
  1. 2. the sender’s meaning.
  2. 4. is a two-way process where an exchange of ideas, thoughts, and emotions takes place through verbal or nonverbal signals.
  3. 6. Restating another’s message more briefly using one’s own words.
  4. 7. Helping the client become more aware of
  5. 8. Your patient asks for advice, and you show respect for her judgment and encourage self-accountability by asking the question right back.
  6. 10. the nurse restates an unclear or ambiguous message to
  7. 11. Time for the nurse and client to observe one another, sort out feelings, think of how to say things, and consider what has been
  8. 12. is the ability to understand someone's feelings and experience.
Down
  1. 1. a communication skill that involves understanding, what someone is trying to say. Builds trust by showing your patient that what she’s saying is important to you.
  2. 3. in his or her feelings, attitudes, beliefs, and
  3. 5. To check whether understanding is accurate, or to better
  4. 9. communicated.