Across
- 1. A strategy that involves keeping a conversation focused on a specific topic (6 letters).
- 3. Control A method of managing the flow of conversation by encouraging responses (11 letters).
- 4. This strategy ensures participants wait for their turn to speak (10 letters).
- 5. Shifting Introducing a new subject during a conversation (12 letters).
- 8. clarification A request for more information to clarify a message (13 letters).
- 9. Strategy used to open a conversation and set its purpose (8 letters).
Down
- 2. This strategy allows participants to correct themselves during a conversation (6 letters).
- 4. The act of concluding an interaction, often with a handshake or farewell (10 letters).
- 6. These markers help transition to a new topic or point (10 letters).
- 7. A strategy for clarifying misunderstandings in communication (6 letters).