Across
- 2. switched telephone numbers What does PSTN stand for?
- 4. To resume services after a temporary disconnection.
- 5. Processing timeframe for reconnecting services.
- 7. dollars The charge for reconnecting BigPond broadband after disconnection for non-payment.
- 9. fee It is the fee Telstra charges to reconnect a service after it has been disconnected because the customer has not paid their bill.
- 11. Pass Discounted call and data rates available to customers travelling overseas when International Roaming is activated.
- 12. A general term referring to the ability for a cellular customer to automatically make and receive voice calls, send and receive data, or access other services, including home data services, when travelling outside the geographical coverage area of the home network, by means of using a visited network.
- 13. payment Payments made by a customer that need to be reported to reconnect their services (Example: BPay, PayPal, and Australia Post).
- 14. dollars Charge amount of per 500 Megabytes (MB) block of data for Day Pass users who exceed their daily allowance on automatic data top-up.
Down
- 1. To take up or go on with again after interruption.
- 3. day A day for International Roaming Day Pass is defined as Australian Eastern Standard Time (AEST) or as _____.
- 5. Total data allowance that a customer can use in eligible countries once International Day Pass is purchased.
- 6. To cause to cease or become inoperative for a time; stop temporarily.
- 8. digital channel Telstra's 24x7 App, My Account or the Interactive Voice Response (IVR) as customers' payment option.
- 10. A reason for services to be temporarily suspended or disconnected.