Across
- 4. Providing encouragement and inspiration to help clients achieve their goals.
- 6. Acting fairly and without bias toward clients.
- 9. An official written account of services provided.
- 13. A person who receives services and support.
- 14. The principle of keeping personal information private.
Down
- 1. A technique to calm down a client during crisis situations.
- 2. Respecting and valuing differences in culture, ability, and identity.
- 3. Professional code guiding what is right and wrong in practice.
- 5. Plan A structured plan to help meet a client’s needs.
- 7. Worker A person trained to help individuals with disabilities or challenges live independently.
- 8. Language Non-verbal communication such as gestures, posture, or facial expressions.
- 10. Taking another person’s perspective to understand their feelings.
- 11. Working together with others to achieve a common goal.
- 12. Listening Listening attentively without judgment.