Competitors

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Across
  1. 2. The competitor tab in 13 is one of the many _______ you can use.
  2. 5. The customer leases vs. owns the product.
  3. 6. Always offer to ______ the order.
  4. 7. In your downtime you can look at competitor ______.
  5. 10. Always do your _____ on the competitors website.
  6. 11. 24 hour expert customer service is a _____ ______.
  7. 12. ________ the value of ordering with Uline.
  8. 14. Do not forget to enter a customer _______.
Down
  1. 1. Must be registered and contacted by a rep to order online.
  2. 3. All returns have a 15% restocking fee.
  3. 4. Ask the customer what the most important ______ they are looking for.
  4. 5. We want to ____ the competition.
  5. 7. Phone orders not accepted by customer service.
  6. 8. Website is not user friendly.
  7. 9. Remember to ___ questions to determine what the customer is looking for.
  8. 13. Has inconsistent product quality.