Complaint task

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Across
  1. 4. QA
  2. 6. 24 hour response time
  3. 9. Monthly Submission
  4. 11. Submit by Friday EOD
  5. 12. Reviewed weekly
  6. 14. Reviewed by team Weekly
Down
  1. 1. Concern reason Filter D
  2. 2. 3 days a week requirement
  3. 3. Weekly Correspondence
  4. 5. Case assignment
  5. 7. Potential Risk
  6. 8. Friday updates required
  7. 10. 6 minutes to share
  8. 13. Are accountable for evaluating the compliance and operational risk of their area of coverage across the enterprise