Complete the sentences. Replace the verbs in italics with a phrasal verb with the same meaning and write it together for the crossword.

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Across
  1. 4. I'm thinking of leaving the company to start _______ my own business.
  2. 5. If the project _______ smoothly, it will finish on time.
  3. 8. a company is _______ when it acts quickly and in a helpful way when a customer has a problem with its service
  4. 10. We're over budget on this project - we need to do something to reduce _______ the costs.
  5. 12. Make sure you _______ all the facts first.
  6. 13. if a delivery service is _______ , you know things will be delivered on time
  7. 14. I'm going to _______ the course — I'm not giving up.
  8. 15. a _______ customer will buy only from you and not your competitors
Down
  1. 1. The company has responded to _______ the challenge of recruiting across the EU.
  2. 2. We performed _______ a lot of tests before we launched this product on the market.
  3. 3. sales assistants who are _______ are always on hand to meet your needs
  4. 6. a _______ customer is someone who uses your service again and again
  5. 7. We put a lot of money into this idea - hopefully the investment will have a good result _______.
  6. 9. We must _______ costs under control.
  7. 11. We avoided _______ the problem of relocating extra staff by recruiting locally.