Across
- 1. 8 or 15 byte safeguards for PHI
- 4. sensitive information that must be secured at all times
- 5. ensuring that customers receive exceptional service
- 7. a quiz that tests your knowledge in compliance
- 9. supporting creativity and new ideas
- 10. sending fraudulent emails to get access to sensitive information
- 12. the Seal our aquatic Compliance mascot
- 13. supporting growth and education of employees
- 14. Bin a place to dispose of sensitive documents
Down
- 1. entering building behind someone without swiping your badge
- 2. exceeding customer expectations
- 3. Values a policy put in place to help BCBS provide quality service
- 6. completing tasks in an honest manner
- 8. Mashura our compliance officer
- 11. a way to report compliance violations or concerns