Across
- 3. Protected Health Information (abbr.)
- 4. A portrayal of dissatisfaction from the member about the visit, practitioner, customer service agent of the client
- 5. What does the "N" in INSPIRE stand for?
- 8. Practices that result in unnecessary cost or overuse of a service
- 10. Actions that unknowingly result in unnecessary costs or payment
- 11. Moral principles & values that guide a person
- 12. First Tier, Downstream or Related Entity
- 13. The primary difference between fraud and waste or abuse
Down
- 1. Health Insurance Portability & Accountability Act
- 2. Person who exposes information or activity that is deemed illegal, dishonest or violates professional/clinical standards
- 6. What does the "R" in INSPIRE stand for?
- 7. Intentionally submitting false information to get money or a benefit
- 9. Who is responsible for compliance