Across
- 1. Prior to leaving your desk unattended for any period of time, you should ____ it by hitting ctrl+alt+delete.
- 3. A _____ is defined as a situation where an individual or entity expresses dissatisfaction with (1) a product, service, or business practice of MDK, Allodial Title, LLC ("Allodial Title"), Flatiron Services, LLC ("Flatiron") or MDK's client regardless of whether such dissatisfaction is expressed verbally, in writing, or by other means or (2) the handling of or the resolution of an underlying issue by MDK, Allodial Title, Flatiron or MDK's client.
- 4. Loan numbers and social security numbers are examples of PII and must be ____ from documents before being filed with the court.
- 5. The Document _____ is responsible for the maintenance of all original documents received by MDK.
- 7. The _____ is the federal statute enacted in 1977 with the express purpose of protecting consumers from harassment of third-party debt collectors.
- 9. _____ is the practice of holding open a secure door for non-MDK employees and is prohibited by MDK policy.
- 10. The term used to indicate that a notary public administered an oath to the signer when a document is notarized is known as ____.
- 11. We run _____ and _____ at all milestone events and client-specified times to ensure that we are protecting active servicemembers and to avoid violating any automatic stays that may be in place.
- 13. A client _____ is an official inspection of our firm and its portfolios to ensure that we are complying with the law and meeting our clients’ requirements and expectations.
Down
- 2. Taking pictures in designated work areas is a violation of Section 16 of the Employee Handbook because it can inadvertently capture _____ information.
- 6. The _____Practice of Law policy states that only MDK Attorneys can provide legal advice to a client or an authorized representative of a client related to a specific case.
- 8. Client and court requirements that are assigned out via Wrike can be found on ______.
- 12. The recent FHA requirement to bid the fair market value instead of the total judgment amount is commonly known as _____.