Across
- 5. The title that summarizes the letter content
- 8. Subject title must be in blocked letters
- 9. Courtesy title for unmarried female writer
- 11. Use when you know the inside/ recipient
- 12. Additional information included in the letter
- 13. Use when you do not know the inside/ recipient
Down
- 1. Must be spelt in full in the date
- 2. Title of a person in the company
- 3. More information provided to the recipient
- 4. The person who send the letter
- 6. Actions required by the recipient
- 7. The person who receive the letter
- 10. A greeting which indicates respect