Across
- 1. unexpected problem with software or hardware.
- 8. Frequently asked questions
- 9. used to enter information into a computer or deliver processed data
- 10. Random access memory. short term memory storage
Down
- 2. User Interface
- 3. pointer that user controls with a mouse
- 4. that is available free of charge
- 5. address of a web page
- 6. Drive-Reads floppy disk
- 7. a computer program that can copy itself and infect a computer without permission or knowledge of the user