Across
- 2. A struggle among at least two people arising from differences of perceptions and goal achievement.
- 8. Method used to resolve many differences.
- 11. Problems that prevent reaching a goal and causes conflict.
- 12. Level at which people need each other to attain their goals.
- 14. How things should be done.
- 16. Desire to advance personal goals instead of analyzing the situation to verify assumptions.
- 17. Built on metaphor of an economic marketplace assuming people will make choices that are the most beneficial to them.
- 21. A rightful entitlement to power.
- 23. Stable set of perceptions about oneself which is prone to change throughout life.
- 27. How a message is interpreted.
- 28. A miscommunication of inaccurate perception of another person’s intentions.
- 30. Communicating about communication.
- 31. Personal constructs.
- 34. Personal association for a word
- 35. Explains how people attempt to make sense of the world around them.
- 37. Tension between opposing forces leading to three types of conflict.
- 38. People create meaning through personal schemas.
- 39. Assumes that behavior is caused by a situation outside the individual’s control.
- 40. Barlund’s proposed concept that every conversation between two people involved six views.
Down
- 1. The belief that there are only three choices; win lose draw.
- 3. What one “says” a goal was during a conflict.
- 4. Submission.
- 5. Views communication as a machine with input and output.
- 6. Attitude and behaviors are developed by observing others.
- 7. Based on a connection with the other party where one person has something that the other person desires.
- 9. Arises from a focus on the underlying interest of each party rather than the demands.
- 10. Causes individuals to feel threatened and react to others negatively.
- 13. Acting to tarnish one’s reputation.
- 15. The regard that something holds worth and importance.
- 18. The moment when the responder can change a direction of a relationship.
- 19. The idea that there is a finite amount of something.
- 20. Situation When goals are more or less positive or more of less negative.
- 22. Mathematical way of calculating projected gains and losses in a social situation.
- 24. A rational weighing of facts and evidence using rules and logic.
- 25. Concept where the goals of all parties in a conflict might be met if creativity is used.
- 26. The theory that the id and superego have an internal struggle.
- 29. Begrudging compliance.
- 32. Dictionary definition.
- 33. Defending one’s position and attacking the other party.
- 36. Event that provokes a conflict and is related to the topic but not always the cause.