Conflict

4. sidestepping an issue or changing the topic
6. yelling, calling names, blaming others, brutally honest
9. attacking the other person's self-esteem and self-concept/being mean toward each other
11. goal change during conflict
12. conflict in which parties have choices as opposed to conflict in which the power is so disparate that there are virtually no choices
14. states of feelings
15. the process in which a coach and client communicate one-on-one for the purpose of developing the client's conflict related understanding, interaction strategies, and interaction skills
16. the basic tool for assessing the system from a "no blame" perspective

1. working together or cooperating
2. knowing about something, having clarity, powerful resource in managing emotions
3. goal change after conflict
5. a concept that suggest that assigning a beginning is less important than looking at the sequence of patterns in the conflict process
7. the ability to influence someone or control someone
8. withdrawing from the interaction/relationship
10. to settle a dispute by discussion and mutual agreement
13. an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals