Across
- 9. unhealthy, __________ disagreement between two or more people
- 10. Differences in _______ and ethics among workers can be a source of disagreement.
- 11. healthy, __________ disagreement between two or more people.
- 12. type of person who is a verbal bully
- 13. any situation in which incompatible goals, attitudes, emotions or behaviors lead to disagreement or opposition between two or more parties.
- 14. process in which two or more parties attempt to reach an acceptable agreement in a situation characterized by some level of disagreement
- 16. stage of the conflict process wherein emotional involvement becomes a part of the conflict creating anxiety, tension, frustration, or hostility.
- 19. Uncontrolled __________ can cause conflicts among workers.
- 20. Work ________ exists when two or more units depend on each other to complete their respective tasks.
Down
- 1. conflict ___________ happens when no change in antecedent conditions is made and the manifest conflict behaviors are controlled.
- 2. conditions that set the first stage of conflicts
- 3. person is one who often comes into a workplace, full of gossip or inconsequential news
- 4. conflict occurs among groups in an organization.
- 5. technique where differences are played down while emphasizing common interests between the conflicting parties.
- 6. One of common resources (starts with F)
- 7. technique wherein each party to the conflict gives up something of value
- 8. Conflict occurs because people do not think, feel, look, or act alike, what personal factor is this?
- 15. ______ conflict may or may not lead to felt conflicts.
- 17. ________ person wants to be liked by others and because of this, he agrees to do what everyone asks.
- 18. conflict is that kind of conflict that a person faces internally, as when an individual experiences personal frustration, anxiety, and stress