Conflict Management

Edit Answers
1234567891011121314151617181920212223242526272829303132333435363738
Across
  1. 1. the minimum number of people that that interpersonal conflict can occur amongst
  2. 4. goals related to tangible resources
  3. 7. relates to interpersonal conflict, is an apt description of how conflict differs from casual disagreements, mild differences, or intellectual argument.
  4. 9. encompass the concept that the goals of all parties in a conflict might be met if creative strategies are applied to the problem
  5. 11. an overarching set of beliefs about how the world works and one's place in it
  6. 14. situation that is open to interest-based creativity but contains some goals that genuinely are in opposition
  7. 16. this theory explains how people attempt to make sense of the world around them
  8. 19. communicating about communication
  9. 20. goals that involve who the parties want to be to each other
  10. 21. assigning internal or external causation without a factual base
  11. 22. assumes that behavior is caused by a situation outside the individual's control
  12. 26. communication climates where an individual feels threatened and reacts to others negatively
  13. 27. the level to which people need each other to attain their goals.
  14. 28. theory using mathematical ways to calculate projected gains and losses to stimulate human choice making
  15. 29. type of conflict that arises from a focus on the underlying needs of each of the parties rather than on their surface demands
  16. 32. refers to a claimed sense of favorable self-worth that a person wants others to have of him or her
  17. 35. goals that involve how a person wishes events to unfold, how decisions are made, or how communication occurs
  18. 36. theory of internal struggle between the id and the superego (Freud)
  19. 37. also known as submission
  20. 38. goals that include tangible resources or any measurable factor around which desired outcomes can be built
Down
  1. 1. what conversations are about rather than an identification of what gave rise to the conflict
  2. 2. rational weighing of facts and evidence using rules of logic
  3. 3. Who's six views provides fertile ground for interpersonal conflict?
  4. 5. type of management that includes any communication intended to move two people's views of a situation closer together
  5. 6. type of conflict when there are two choices of equal positive value
  6. 8. purely internal struggle about one's goals
  7. 10. defending one's positions and attacking the other party's positions
  8. 12. learned behavior
  9. 13. behavior determined by biology
  10. 15. type of conflict that is initiated by a perception that one party has a right to seek compliance from another person as a type of entitlement
  11. 17. removing oneself from controversy
  12. 18. bias that judges the same behavior differently in self than in others
  13. 23. communication climates where the individual feels safer and are more likely to engage in productive problem solving and conflict management
  14. 24. these kind of attributions label behavior as arising from another person's personality, values or characteristics
  15. 25. goal interference that is based on miscommunication or inaccurate perceptions of another person's intentions
  16. 30. how we weave together knowledge, feelings, intuitions, and backgrounds to make sense of the world
  17. 31. a moment when how one responds can change their entire direction of a relationship
  18. 32. an event that precipitates a conflict and usually is directly related to the topic but not necessarily directly connected to the underlying cause
  19. 33. theory that is built on the metaphor of and economic marketplace and assumes that people will make choices that are the most beneficial to them
  20. 34. The number of assumptions about interpersonal conflict