Across
- 6. goals are more or less positive
- 8. positions
- 9. humans attach meaning
- 12. demands or fixed outcome statements
- 14. how things should be done
- 17. personal definition of a word
- 18. present the description from the perspective of the speaker
- 20. how we weave together knowledge and feelings
- 21. the level people need each other to attain goals
- 23. desired condition
- 24. who the parties are to each other
- 28. purely internal struggle about one's goals
- 31. overarching set of beliefs about how the world works
- 32. defending one’s positions
- 33. rational weighing of facts and evidence using the rules of logic
- 34. any communication intended to move two people’s views
- 36. behavior that is learning
- 38. internal struggle between the id and superego
- 39. posits that attitudes are developed by observing others
- 40. vague notion of what would be a desirable outcome
Down
- 1. cooperative and competitive tactics
- 2. one's sense of self-worth
- 3. underlying needs
- 4. dictionary definition of a word
- 5. not facts but rather tentative explanations for observed behaviors
- 7. finite amount of something
- 10. process as if communication were like a machine
- 11. how one responds can change the entire direction communication
- 13. judges the same behavior differently in self than in others
- 15. tangible resources or any measurable factor
- 16. focuses that drive conflicts
- 19. the concept that the goals of all parties in a conflict will be met
- 22. assume that the behavior is caused by a situation
- 25. what the conversation was about
- 26. struggle among a small number of people
- 27. attacks others and their positions
- 29. mathematical way to calculate projected gains
- 30. concept relatively stable set of perceptions about oneself
- 35. event that precipitates the conflict
- 37. behavior determined by biology