Congratulations on Completing Your Bealls Outlet Training

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Across
  1. 3. The seasonal magazine we follow for store set up is called?
  2. 4. You can only shop when you are _____ the clock
  3. 6. Anytime you come within ________ feet of a customer, you should interact with the customer by saying hello or offering assistance
  4. 7. We use a __________ statement to politely step away from a customer
  5. 8. To provide exceptional service to our customers, the fitting rooms are to be cleaned _________ the day
  6. 10. Before you put expensive cologne or perfume on the sales floor, you put it in what first?
  7. 14. OCCC members should use their card for ___________ transaction to obtain the double point
  8. 15. Who do you call when you notice a suspicious individual?
  9. 17. True or False: Rewards points are only available when customers call the 1-800 customer service number?
  10. 19. Ages 50 and older receive their discount on this day?
  11. 20. When a customer walks through the door we ________ them
  12. 21. We answer the phone by the _________ ring?
  13. 22. When is it acceptable to run after a suspected shoplifter?
Down
  1. 1. The $5 reward coupon is good for _____ days
  2. 2. What does the L stand for in HULA?
  3. 5. ___________ is the total $ amount of sales that are paid for with an OCCC vs. the total $ amount of sales for the store
  4. 9. Customers save 15% every Monday or Friday by using what?
  5. 11. Members will accumulate rewards points on their _____ when their One Car is scanned as a part of the transaction
  6. 12. The R in G.R.E.A.T stands for what?
  7. 13. Ages 49 and younger receive their discount on this day?
  8. 16. The store guide we follow to ensure the store is set up properly?
  9. 18. Capturing this will allow Loyalty members to get a $5 off $25 coupon on their birthday?