Across
- 1. POA stands for Power of....... What?
- 4. What added protection can be placed on an account for a customer who is not experiencing DV?
- 5. What do you need to confirm with the customer when they advised theyre going through bankruptcy?
- 11. What wording do we add before the first name when updating a deceased estate account?
Down
- 2. What is the timeframe in business days that it takes to do a de-registration life support?
- 3. What is option 4 in the interpreter service line?
- 6. What state provides a CPAP life support rebate?
- 7. What party can claim bankruptcy vs admin/liquidation?
- 8. What method of refund is automatically issued after the final invoice for a deceased estate?
- 9. When utilising case management, what case would you raise when you need further time for follow up.
- 10. If a customer has a missing payment enquiry and you've investigated that this landed on an energy consumer account, what does the customer need to provide?