Across
- 3. (5 letters) - Tag showing product information and price
- 4. (5 letters) - Wrongful deception for financial gain
- 10. (7 letters) - Online or electronic, where many frauds happen today
- 11. - Maximum Retail _____ (5 letters) - The highest price a seller can charge
- 12. (7 letters) - Products grown without chemicals - check certification
- 15. (10 letters) - When seller demands more than the right price
- 17. (7 letters) - The process of charging for goods or services
- 18. (6 letters) - Date after which a product should not be used
- 19. (9 letters) - Genuine, not counterfeit
- 20. (10 letters) - Save this of your online orders for proof
- 25. (4 letters) - Dishonest scheme to cheat consumers
- 26. (9 letters) - Assurance that product will work as claimed
Down
- 1. (11 letters) - Deceptive design tricks on websites
- 2. (6 letters) - Money returned when you're not satisfied with a purchase
- 5. (6 letters) - Taking back a product to the seller
- 6. (8 letters) - Manufacturer's promise to repair or replace defective products
- 7. (6 letters) - Freedom from danger, check marks ensure this
- 8. (8 letters) - Phone service for consumer complaints (NCH)
- 9. (7 letters) - Your proof of purchase, always ask for this
- 13. (6 letters) - Legal protections every buyer has
- 14. WORDS:
- 16. (6 letters) - Customer feedback that can sometimes be fake
- 21. (9 letters) - Formal expression of dissatisfaction you can file
- 22. (8 letters) - A person who purchases goods or services
- 23. (3 letters) - Bureau of Indian _____ - Quality certification mark
- 24. (4 letters) - Counterfeit or duplicate product