Consumer Rights

5. The process by which the parties to a dispute submit their differences to the judgment of an impartial person or group appointed by mutual consent or statutory provision.
7. Exaggerated sales talk that does not count as a warranty.
9. Requires the product to be able to do what the seller says it can do.
13. Ensures that no third party can claim the property or any balances on it at the time of delivery.
14. Create and gave power to investigate and stop unfair methods of competition and deceptive practices.
15. Anything that provides less protection than a full warranty that must be disclosed.
17. Exists when a specific person or enterprise is the only supplier of a particular product or service.
18. Prevented mergers or acquisitions that were likely to control prices, stifle competition, and create a monopoly.
19. Notice of exclusion for a warranty, must be in writing and must be noticeable.
20. Guarantees goods are free of patent, copyright, and trademark infringement.
21. Given by all sellers and imposed by law but does not have to be stated to be effective.

1. A practice was deemed unfair when it (1) offended public policy as defined by statutes, Common Law, or otherwise (2) was immoral, unethical, oppressive, or unscrupulous and (3) substantially injured consumers.
2. A deception deliberately practiced in order to secure unfair or unlawful gain.
3. Works to provide information to consumers to help them make wise financial decisions.
4. Is the nation's consumer protection agency. The FTC works to prevent fraudulent, deceptive and unfair business practices in the marketplace.
6. An oral or written promise that states a product has a certain quality or performance.
8. An express warranty that requires seller to repair or replace a product without cost to the buyer within a reasonable time (usually 1 year).
10. Made it illegal for companies to limit competition by price fixing.
11. Federal and state statutes governing sales and credit practices involving consumer goods.
12. The seller owns the product that he or she is selling and has the title to transfer to the buyer.
16. An agreement (written, verbal, or inferred from conduct) among competitors that raises, lowers, or stabilizes prices or competitive terms.