Consumer Rights & responsibilities

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Across
  1. 3. The TV I bought is defective ,so in the consumer court I place a ---------- that it should be replaced.
  2. 5. We as consumers not only have rights we also have
  3. 10. A mark on the label of a jam bottle shows that it is of good quality
  4. 12. Right to means the trader should sell a variety of similar goods to select from, like different brand s of toothpaste.
  5. 13. Right to be means consumer should be given complete knowledge of the product/service- quality, quantity, price, ingredients, features, precautions, user guide and so on
  6. 15. Right to means that the consumer can complain and ask for a solution for poor quality or harmful product/ service sold
  7. 17. The receipt we need to take from the shopkeeper when we pay for goods bought is also called ----------
  8. 19. money a consumer gets when the court agrees that complaint compensation: made is correct- the product/service is defective/poor quality
  9. 20. is what the consumer seeks in court for defective/poor quality/harmful goods/services sold
Down
  1. 1. The consumer makes a in the consumer court if product/service is defective or of poor quality
  2. 2. The mark on electrical goods shows it is of good quality
  3. 4. is an incorrect method of selling- cheating consumers to make huge profits
  4. 6. Right to means to create awareness about how consumers can protect themselves from being cheated and what to do if they are
  5. 7. It is the responsibility of the consumer to follow _--------- and use the product safely
  6. 8. is the responsibility of the consumer, which means that he should survey the market, check, and then choose the product/service himself, not depend on the shopkeeper
  7. 9. Right to be means government, traders ,manufacturers should listen to consumers views ,ideas ,complaints
  8. 11. a card given by the manufacturer assuring that the product will work properly for the period guarenteecard: (1,2,5 years) if not will be repaired or replaced free of cost
  9. 14. Consumer must know the to make a complaint in the consumer court
  10. 16. booklet provided by brochure: the manufacturer giving complete details of the product
  11. 18. Right to means goods/services sold should not cause harm or injury.