Across
- 1. work performed to meet the needs of those buying work
- 5. those who supply goods and services to consumers
- 8. the amount of goods and services available to consumers
- 9. this warranty provides relpacement or repair for free
- 13. a market situation in which one organization sells products
- 14. the basic items a person must have to survive
Down
- 2. anyone who uses or buys goods and services
- 3. unplanned consumer purchases
- 4. to remedy or rectify a complaint or bad situation
- 6. this right protects consumers from hazardous products
- 7. set and enforce safety standards on appliances and toys
- 9. sets and enforces safety standards on food, drugs and cosmetics
- 10. this warranty may require you to pay shipping and handling
- 11. the right to purchase products at competitive prices
- 12. the right to speak up and be heard