Across
- 3. This app allows you to update ACH's for your debit card.
- 4. This is where you would do an address change
- 6. Where you can communicate with customers in Central
- 7. This transaction needs verified with customer before approving
- 8. What program do you use to unrestrict a customer from a restricted hold?
- 10. This app allows you to set travel exemptions on your own time.
- 14. What SOP would you use if you needed to remember how to unlock a customer?
- 16. Where you find SOP's
Down
- 1. Look under this in Console to find what type of customer they are
- 2. This is how you can log in as user to better assist a customer
- 5. Card limit raises can be temporary or ____.
- 9. This SOP will help you set up Quick Balance
- 11. External Transfer Limits are found where?
- 12. Customers must opt in to _____ to receive statements online
- 13. At what limit do you get a manager's approval for mobile capture?
- 15. At what level in Console does everything have to be changed first?