Content Management Buzzword Crossword

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Across
  1. 2. Short for what EFSS stands for
  2. 4. CapEx
  3. 7. top cloud provider that is also a river
  4. 8. Personally identifiable information
  5. 9. NLP
  6. 11. Highest marketshare CRM
  7. 12. The data about the object
  8. 15. open source operating system
  9. 16. CCM
  10. 18. IBM technology that won Jeopardy
  11. 19. business process management
  12. 20. A widely used financial measure to compare the effectiveness of IT systems investments
  13. 23. AI
  14. 24. To convert a video
  15. 25. The primary way technology is interfaced
  16. 27. The quadrant ever vendor wants to be in with Gartner
  17. 28. Cloud Content repository
  18. 29. Short for electronic forms
  19. 30. SSO
Down
  1. 1. ECM
  2. 3. SMS
  3. 4. Salesforce.com is considered
  4. 5. SMS in the cloud provider
  5. 6. Cloud content consulting firm
  6. 10. SSL
  7. 12. Device that can scan, print and fax
  8. 13. What gartner calls the ECM space in 2017
  9. 14. business process orchestration vendor
  10. 17. OpEx
  11. 21. The secure health information acronym
  12. 22. The total costs in owning technology
  13. 26. Short for facsimile machine