Across
- 1. No access
- 5. Customer delayed
- 6. Additional lines
- 8. 40' Ladder req. Customer responsible
- 9. Dish Kit Reimbursement
- 10. Impaired line of sight (relocate)
- 11. Multiswitch Upgrade (5x8 or 4x8)
- 13. Existing customer installation (DVR530/DVR630)
- 15. Multi-switch hardware reimbursement
- 16. Customer Education
- 18. New Plex Install (MDU) - includes 1 line
- 19. Snow removal
- 20. Faulty multi-switch
- 21. Dish Upgrade for DVR530/DVR630 install
- 22. Power Line Bridge set-up
Down
- 1. No fault found
- 2. Damaged dish
- 3. DSR600 Rental Reimbursement
- 4. Service Call - each hour after first hour
- 5. Outage caused by others
- 7. New Install (dish + 1 line) and Move Program
- 10. Service Call - Completed within 24 hours
- 11. Receiver upgrade to 6XX, not needing a line run
- 12. Service Call - 1st hour
- 14. Complete building outage
- 15. DVR630 Rental Reimbursement
- 16. Second Line Add for DVR630 install for new customers
- 17. Installation of non-penetrating roof mount
- 20. Education or PR
- 21. Work Order Upgrade LNBF to XKU
- 22. Multi-switch installation payment