Across
- 2. ____tentatively
- 3. ____the facts
- 7. ______for their stories
- 8. name calling or generalizing
- 10. _______to confirm feelings
- 11. _______do & dont statements
- 12. leaving the conversation or stonewalling
- 15. to intimidate or insult
Down
- 1. ____for others' paths
- 2. ____your story
- 4. changing the topic or deflecting
- 5. ______testing
- 6. downplaying ideas or sarcasm
- 9. forcing another to adopt one's point-of-view
- 13. _____if the other is holding back
- 14. ______to confirm that you're listening