Across
- 3. taking accountability for the quality and success of the outcome of your work
- 5. the state in which you can only think about one thing so that you cannot think of anything else
- 8. the ability of people to work together
- 9. how good or bad something is
Down
- 1. a person who buys goods or services
- 2. be ambitious
- 4. creation, development and implementation of a new product, process or service, with the aim of improving efficiency, effectiveness or competitive advantage
- 6. measured over a variety of factors including how fast decisions are made, the time to market of new products and services, customer response speed, and process speed
- 7. careful management of material resources and especially money