Across
- 3. This refers to doing more with less
- 6. Maintain a rate of improvement, giving customers more or better in the attributes, cannot get much better
- 8. Introduce a different sets of attributes than ones customers historically value
Down
- 1. Technology allows firms to achieve sustainable ____________
- 2. Innovations start with the customer and are driven by marketing people
- 4. Employees try to benefit from a new way in which a technology might be applied
- 5. This has shortened product life cycle
- 7. A willingness to rethink continuously and make adjustments to the firm’s strategies, action plans, and resource allocations and to the company structure, culture, and systems