Courtesy

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Across
  1. 3. Able to take up duties and obligations
  2. 4. Never giving up spirit
  3. 7. Staying positive even in difficult situations
  4. 9. Willingness to help others
Down
  1. 1. Being fair and impartial
  2. 2. The quality of being honest and truthful
  3. 5. Showing kindness and consideration
  4. 6. Ability to understand others' feelings
  5. 8. Consistently doing what you say