Across
- 3. A _______ is used for periodic knowledge checks
- 5. ___________ statements create transitions within a conversation.
- 8. You are a ________ tracer.
- 9. Type of antibody that is produced after first exposure to a germ
- 12. The company we work for is...
- 13. The zoom link is ______to the team channel.
- 14. Type of antibody that is produced 2-3 weeks after exposure to a germ.
- 18. An _________ caller usually sounds not interested in engaging.
- 20. A ________ caller type usually has clear responses and is easy to speak with.
- 21. SARS-CoV-2 is a brand-new __________.
- 22. A _________ caller type usually sounds unsure and has short answers.
- 24. A ___________ caller will tend to be friendly and give too much feed back.
Down
- 1. On_______of the Pennsylvania Department of Health.
- 2. How many days does a contact have to quarantine for?
- 4. An ________ caller usually sounds unfocused angry and combative.
- 6. Where do you direct message a question for a coach/supervisor?
- 7. IGM and IGG are _______ tests.
- 10. How many feet are appropriate for social distancing?
- 11. Your supervisors first name is...
- 13. What translation system will we be using?
- 15. A _____ test is a nasal test done to test for COVID-19.
- 16. An ________caller will tend to ramble and seem unfocused/emotional.
- 17. COVID-19 is spread by ________ droplets.
- 19. The three _______ rule is used for an irate caller.
- 23. COVID-19 is a brand-new _____________.