Across
- 3. business-card
- 4. wise
- 5. word-of-mouth
- 7. tradesman
- 8. insufficient
- 11. builder
- 12. contract
- 15. encounter
- 17. valuable
- 19. referrences
- 20. invest
Down
- 1. customer
- 2. quotation
- 6. resposibility
- 9. experience
- 10. personnel
- 13. advice
- 14. demand
- 16. jargon
- 18. trustworthy