CPI Verbal Refresher

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Across
  1. 2. questions that are rational such as "Where is the broom?"
  2. 6. Personal Space
  3. 8. Staff take control of a situation/set limits
  4. 9. Rapport re-build relationships with youth
  5. 12. refers to body posture and motion.
  6. 13. Physical Crisis Intervention Safe non-harmful
  7. 14. Stance Non-threatening stance.
  8. 15. staff response to reduce anxiety in youth
  9. 17. questions are irrational questions where the youth is challenging the staff person's authority.
  10. 18. setting utilizing if/then statements
Down
  1. 1. Reduction emotional and physical energy decrease
  2. 2. Experience staff response/behavior impacts the youth response/behavior and vice versa
  3. 3. A verbal or non-verbal threat towards staff
  4. 4. Listening active process of listening
  5. 5. Behavior youth acting out
  6. 7. Crisis Prevention Institute
  7. 10. How we say what we say
  8. 11. youth loose rationality & challenge authority
  9. 16. increase or change in behavior