Across
- 2. questions
- 4. principle
- 6. standard
- 10. practices
- 11. confirmation
- 12. hear
- 13. assessor
- 15. customer
- 17. deficient
- 18. education
- 19. customs
- 22. receptive
- 23. empathetic
Down
- 1. respect
- 3. exceptional
- 5. value
- 7. inspect
- 8. assurance
- 9. anticipate
- 14. useful
- 16. protected
- 20. acceptable
- 21. collaboration