CRAZY FUN SERVICE CROSSWORD

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Across
  1. 1. A top marker on a service text message.
  2. 3. Colleagues shape in the banking hall.
  3. 6. When we go above and beyond customers expectations.
  4. 10. Self-service that lets you deposits money.
  5. 11. Establishing an action or solution for a customers query/problem.
  6. 14. Customers may receive this after visiting the branch.
  7. 15. When a customer feels appreciated and respected during their visit.
  8. 16. We will act together and use this to give the best possible service we can.
  9. 17. Self-service that lets you withdraw cash.
Down
  1. 2. When a customer doesn't find it hard to bank with us.
  2. 4. Serving a customer where the transaction is not cash related.
  3. 5. Whether you have used the customers name during a transaction or not
  4. 7. How long a customer is in branch before getting served.
  5. 8. A position where colleagues will serve customers.
  6. 9. A position where majority business customers will do their banking in branch.
  7. 12. When a customer doesn’t have to wait and gets seen right away.
  8. 13. Another top marker on a service text message.