CRAZY FUN SERVICE CROSSWORD

Edit Answers
1234567891011121314151617
Across
  1. 2. Colleagues shape in the banking hall.
  2. 5. Self-service that lets you withdraw cash.
  3. 7. When a customer doesn’t have to wait and gets seen right away.
  4. 9. A top marker on a service text message.
  5. 10. Establishing an action or solution for a customers query/problem.
  6. 13. We will act together and use this to give the best possible service we can.
  7. 15. When a customer doesn't find it hard to bank with us.
  8. 16. Customers may receive this after visiting the branch.
Down
  1. 1. How long a customer is in branch before getting served.
  2. 3. A position where majority business customers will do their banking in branch.
  3. 4. Another top marker on a service text message.
  4. 6. When a customer feels appreciated and respected during their visit.
  5. 8. When we go above and beyond customers expectations.
  6. 11. Whether you have used the customers name during a transaction or not
  7. 12. Self-service that lets you deposits money.
  8. 14. A position where colleagues will serve customers.
  9. 17. Serving a customer where the transaction is not cash related.